About the Role

We are looking for an enthusiastic and target-oriented Admission Counselor to guide working professionals in choosing the right upGrad programs based on their career goals and professional experience.

Key Responsibilities

- Connect with working professionals through calls and other communication channels to understand their career and learning requirements.
- Counsel prospective learners about upGrads programs, courses, eligibility, and career perks.
- Follow up with leads and convert prospective learners into enrolled students.
- Achieve assigned monthly admission and revenue targets.
- Maintain regular follow-ups and build strong relationships with prospective learners.
- Handle queries and objections related to programs, fees, eligibility, and career outcomes.
- Maintain accurate lead and conversion records in the CRM.




- Coordinate with internal teams to ensure a smooth admission and enrollment process.

Requirements

- 1–4 years of experience in Inside Sales, EdTech Sales, Admission Counseling, Telesales, or Business Development.
- Excellent communication and interpersonal skills.
- Strong convincing, negotiation, and objection-handling abilities.
- Comfortable working with sales targets and performance metrics.
- Ability to understand customer needs and recommend suitable learning programs.
- Good follow-up and relationship-management skills.
- Candidates from EdTech, Education, BFSI, Telecom, or other sales-driven industries are preferred.
- Willingness to work from the Pune office.

📌 Admission Counsellor (Pune)
🏢 upGrad
📍 Pune