Planning

- Undertake planning for achieving sales targets for the cluster.
- Develop sales targets for BDM wise for assigned Territory.
- Ensure monitoring and analysis of performance of each BDMs in the team against assigned targets.

Sales growth and cost management

- Ensure achievement of sales targets for the Team
- Review monthly sales targets and performance of BDMs
- Effectively manage overheads and thus ensure reduction of cost of operations.

Customer satisfaction and retention

- Monitor satisfaction of the cluster’s customers through a customer satisfaction index based on parameters such as customer complaints.

People Management

- Develop the recruitment and training plan for the Business Managers in line with the overall recruitment & training plan and ensure recruitment and training of the team as per the plan.
- Resolve any issues related to the Business & Team Members.
- Ensure employee satisfaction and motivation.

📌 ABH - BancaDirect (Pune)
🏢 Skywings Advisors
📍 Pune