/ skill requirements

Responsibilities

- Work with product management, development, and other roles to understand the product, and the information needs of customers and partners
- Based on the release backlog for your area of responsibility, plan the required user assistance deliverables for each development cycle
- Create and update user assistance deliverables, for example in-app help, user guides, what's new information, and other documentation, according to the relevant SAP standards and guidelines
- Help ensure good user experience by providing user-friendly, consistent UI texts and terminology, in close collaboration with development and other subject matter experts
- Deliver the required user assistance content on time and in quality according to the release schedule

Qualifications and Skills

- A university degree,



ideally in technical communication or a related subject, such as languages, translation, or communication studies

- Excellent written and verbal communication skills in English (first language-proficiency level)

- Ability to structure complex content and explain it in written form in a concise and exact manner

- Proactive approach to information gathering and problem solving

Work Experience

- At least 3 years' professional experience in user assistance / technical writing, preferably in the software- / IT-industry

- Experience of working with a DITA-based content management system

📌 11914_ Technical writer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru