About this role:
Wells Fargo is seeking a Lead Systems Operations Engineer.

In this role, you will:
Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive recent initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Required Qualifications:
5+ years of Systems Engineering, Technology Architecture experience,



or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Job Expectation:
Lead complex, broad-impact initiatives across Event Management, Incident Management, and Operational Excellence functions.
Serve as the primary event commander during Major Incidents, coordinating technical teams through service restoration and impact analysis.
Facilitate bridge calls and engage appropriate support teams to accelerate issue resolution.
Collaborate with Dev and platform teams to improve event detection, monitoring, observability, and operational readiness.
Review and analyze complex technical incidents, recurring issues, service degradations, and operational risks.
Identify systemic issues and drive permanent corrective actions through Problem Management processes.
Lead operational reviews, event trend analysis, and service performance r

📌 Lead Systems Operations Engineer (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru