WE ARE HIRING

Field Service Engineer

Location: Pune, India

Position Type: regular, full-time

Reports to: Regional Service Manager

About Us

At Maxphotonics, we design and manufacture advanced fiber laser solutions that help manufacturers improve productivity, precision, and process reliability. With more than 20 years of innovation and vertically integrated manufacturing, we've become a trusted technology partner to customers in over 80 countries.

Why This Role Matters

We are seeking a highly motivated and detail-oriented Field Service Engineer to join our growing service team. This role is responsible for supporting our customers through on-site service, troubleshooting, and repair of equipment, as well as handling Return Material Authorization (RMA) repairs at our facility. The ideal candidate thrives working independently, is comfortable with extensive travel, and excels in both technical execution and customer communication.

You must be calm under pressure, capable of owning outcomes, and have a customer-first mindset.

What We’re Looking For





We’re looking for a highly organized, resourceful, and reliable individual who thrives in a rapid-paced, service-driven environment. You are someone who can juggle multiple priorities, coordinate moving parts with ease, and ensure that nothing slips through the cracks.

You're comfortable managing logistics, documentation, and internal processes, and you’re not afraid to chase down answers—whether it’s tracking a shipment, following up with vendors, or working across time zones with our partners in China.

To succeed in this role, you’ll need a mix of operational savvy, attention to detail, and the ability to work both independently and collaboratively. If you're someone who thrives on keeping things running smoothly behind the scenes, we want to hear from you.

Key Responsibilities

Perform installation, calibration, diagnostics, maintenance, and repair of company equipment at customer sites.
Conduct RMA evaluation

📌 Field Service Engineer Pune
🏢 maxphotonics co.,ltd
📍 Pune