Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Associate's Degree
About The Role
We are hiring a Senior Lead Site Reliability Engineer to define, build, and operate always-on, low-latency, and highly secure payment platforms that power large-scale financial transactions.
This is a senior technical role, not a pure operations position. You will operate at the intersection of distributed systems engineering, cloud platforms, and reliability architecture, setting technical direction and driving reliability outcomes across mission-critical, regulated systems in Payments and FinTech.
You will work across multiple teams and domains, influencing architecture, engineering practices, and operational maturity while remaining hands-on with the most complex reliability challenges.
What You Will Do
Own and drive reliability outcomes at scale for real-time, distributed payment and transaction processing platforms with strict SLAs, SLOs, and regulatory requirements.
Define reliability architecture and standards across services,



platforms, and infrastructure—shaping how systems are designed, deployed, observed, and operated.
Design and evolve enterprise-grade observability platforms (metrics, logs, traces, SLOs/SLIs) that provide actionable insights into system health, customer experience, and business impact.
Lead and coordinate response to high-severity production incidents, acting as a technical authority during major events and driving deep root-cause analysis and long-term systemic fixes.
Set strategy and drive adoption of SRE best practices including error budgets, capacity modeling, resilience testing, graceful degradation, and operational readiness.
Architect automation and self-service platforms that eliminate toil, reduce operational risk, and enable secure, frequent production releases across teams.
Partner with senior engineering, product, and platform leaders to influence architectural decisions, cloud migr

📌 Lead Site Reliability Engineer (Bengaluru)
🏢 FIS Global
📍 Bengaluru