Company Description Veradium is an AWS Advanced Tier Partner focused on helping SMBs harness AI and cloud technologies without the need for large IT teams or lengthy projects. The company delivers productized, fully managed solutions on AWS across AI-powered contact centers, agentic AI, cloud security, and Zendesk Voice. Veradium’s services include AI agents built on Amazon Bedrock, Amazon Connect contact centers, AWS managed cloud security aligned with key compliance standards, and native AI-powered voice for Zendesk. Serving SMBs in Retail, Financial Services, Healthcare, and Professional Services, Veradium provides end-to-end design, deployment, and management so customers achieve outcomes without overhead.

Role Description The Cloud Engineer - AWS will design, implement, and maintain cloud infrastructure solutions that support Veradium’s AI, contact center, and security products on AWS. This full-time, remote role in, India involves building and optimizing scalable architectures, configuring networking, storage, and compute resources, and ensuring reliability, performance,



and cost efficiency. The engineer will collaborate with cross-functional teams to translate business requirements into technical designs, automate deployments using infrastructure-as-code, and support production environments through monitoring, troubleshooting, and incident response. The role also includes implementing security best practices, managing backups and disaster recovery, maintaining documentation, and continuously improving systems based on operational insights and emerging AWS services.

General Qualifications
Robust hands-on experience with Amazon Connect.
Strong Cloud Computing and Infrastructure skills, including hands-on experience with AWS services (e.g., EC2, RDS, S3, VPC, Lambda, CloudWatch).
Proficiency in Linux system administration and Databases (relational and/or NoSQL), including performance tuning and backup/restore strategies.
Software Development skills in scriptin

📌 Cloud Engineer (India)
🏢 Veradium
📍 India