06 Sep
|
e-Intelligence
|
India
06 Sep
e-Intelligence
India
? Location: Remote (Work from Home)
? Shift Timing: 3:00 PM – 12:00 AM IST (UK Business Hours)
? Experience: 2-3 Years
? Department: Client Services / Account Management
You Will Be Responsible For
Managing a portfolio of UK/US-based SEO and digital marketing clients on a daily basis
Serving as the single point of contact - handling calls, emails, and Zoom meetings independently
Reviewing SEO deliverables and communicating progress, insights, and results to clients in a transparent, value-driven way
Coordinating with internal SEO, content, and web teams to ensure timely and quality delivery
Tracking account health - revenue, retention, satisfaction - and reporting weekly/monthly
Identifying upsell and cross-sell opportunities within existing accounts
Onboarding new clients and setting expectations from day one
You Must Have
3–4 years of experience in client servicing or account management in a digital marketing agency
Hands-on experience managing SEO clients - you should be comfortable discussing keyword strategy, on-page, off-page, technical SEO,
and monthly reporting
Proven experience handling international clients (UK/US) on a day-to-day basis - calls, emails, reporting
Excellent spoken and written English - client-facing communication is the core of this role
Ability to work independently in a remote setup during UK shift hours (3 PM – 12 AM IST)
Familiarity with tools like SEMrush, Ahrefs, Google Analytics, Search Console
Working knowledge of CRM and project management tools is a plus
This Role Is NOT For You If
You have only handled Indian clients or domestic accounts
You know SEO only theoretically - we need someone who has managed real SEO accounts
You need heavy supervision or hand-holding on client communication
You're looking for a day shift
This role is best suited for candidates with 3–4 years of experience. Please apply only if your experience and expectations align with a mid-level position.
📌 Client Servicing Executive – SEO (India)
🏢 e-Intelligence
📍 India