Job Description

The main function of the role is: Work in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Operations, other business units as needed to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met.

What You Will Be Responsible For:

As Senior Associate you will:

Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g. ensuring accurate g/l and/or balance for daily pricing
Provide timely accurate management reporting and issue log maintenance, under moderate supervision
Research and resolve exceptions and issues
Escalate unresolved issues to management as required
Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed




Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary
Ensure appropriate records of daily and monthly activities are kept
Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department
Oversee the adherence to Standard Operating Procedures
Maintain knowledge of current alternative procedures and processes
Assist with workflow management and technology enhancement, make suggestions to streamline operations
Document any updates or changes to formal procedures, databases, etc.
Participate in projects as well as prepare and verify information for those various projects/special requests as directed
Train, develop and motivate current staff and complete performance appraisals
Provide staffing recommendations by interviewing new personnel
Coordinate and supervise work efforts when multiple Associates are needed to complete work
Provide coaching and devel

📌 Asset Owner (Mulshi)
🏢 State Street
📍 Mulshi