About us

Crashfree India (a CARS24 commitment, run under Vision Zero Trust) is a not-for-profit working to make India's roads safer and to help road-crash victims and their families receive the support and compensation they are entitled to. We work closely with government, and we use technology to make hard, paper-heavy processes simple for ordinary people.

About the role

This is a hands-on, implementation-heavy field role, in partnership with the government of Rajasthan. In plain terms: you will work shoulder to shoulder with police officers and other government staff, train them to use a recent technology solution in their daily work, and make sure it is actually adopted and used correctly on the ground, case after case, until it becomes routine. You will be based out of the Transport Department office in Jaipur, and travel across the city to keep the different agencies coordinated. This role is for someone who loves getting a new system to actually work, not just designing or discussing it.

What you will do

● Train officers, hand to hand.



Sit with police officers and other government staff, one on one and in groups, and train them to use a new technology solution confidently in their daily work.
● Drive real adoption on the ground. Follow up relentlessly so that the new system is actually used, and used correctly, case after case, until it becomes routine. This is the heart of the role.
● Be the on-ground face of the program. Work out of the Transport Department office in Jaipur as
your base, and be the person the officers and offices know and rely on.
● Coordinate across agencies. Travel across Jaipur to keep the police, the Transport Department and other offices aligned and moving together, so nothing falls through the gaps.
● Support the people we serve. Guide citizens and families patiently through the process, and follow their case through to a good outcome.
● Close the loop with the build team. Capture what confuses or breaks in real use on the ground, an

📌 Operations Associate (Jaipur)
🏢 Crashfree India
📍 Jaipur