The team is driving the business from our existing customers through revenue growth targets, while managing a pipeline of targeted renewal accounts and identifying potential upsell opportunities in our customer base and over time cross-sells.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager in Bengaluru and help us do what we do best: propelling business forward. Learn more about us.

Inside Sales Account Manager will work for our Digital Experience line of products, focusing on ShareFile. This role involves managing customer relationships, understanding their needs, and driving sales growth. The ideal candidate will have a proven track record in software sales, particularly in the US market, and will be motivated to exceed sales quotas.

Your Area of Responsibility:

Account Management: Take ownership and accountability for ensuring customer retention and growth within the assigned book of business.



Manage and grow a portfolio of over 1000 existing accounts.
Relationship Management: Develop and maintain robust relationships with key stakeholders in high-priority accounts. Ensure multiple connections are established per account from various departments and roles to enable deeper account penetration with Progress products like ShareFile.
Renewal Requirements: Understand primary use cases, utilization patterns, and map out basic renewal requirements well in advance for each account. Handle customer retention and renewal processes efficiently.
Retention Rate: Achieve a retention rate greater than 90% in terms of the number of accounts and, more importantly, the value of accounts.
Long-term Relationships: Maintain long-term relationships by understanding customers’ business and aligning our product's current and future value to drive higher adoption and revenue.
Revenue Expansion: Focus on identifying and execu

📌 Inside Sales Account Manager (Bengaluru)
🏢 PROGRESS SOFTWARE
📍 Bengaluru