Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
About the Role
Thermo Fisher Scientific is seeking an accomplished Service Sales Leader to drive commercial growth of the CMD service business across South India. This is a customer-facing, field-oriented role based in Mumbai.
DESCRIPTION
How you will make an impact:
You will own the service sales commercial agenda for South India, driving revenue growth, expanding service contract penetration, and developing strategic customer relationships.
What you will do:
Own and deliver service sales revenue, bookings, and commercial objectives for CMD across South India
Develop and execute the regional service sales strategy aligned with business priorities
Drive sales of service contracts, annual maintenance agreements, preventive maintenance solutions, upgrades, and value-added services across the installed base
Identify whitespace opportunities and systematically increase service contract penetration and customer lifetime value




Lead the commercial sales cycle from opportunity identification through quotation, negotiation, and closure
Maintain a strong field presence, engaging customers regularly across the South India region
Build trusted relationships with key customer stakeholders including laboratory leadership, procurement, operations, and senior decision-makers
Position service solutions based on customer outcomes including instrument uptime, productivity, reliability, and total cost of ownership
Lead commercial negotiations for strategic and high-value service opportunities
Lead, coach, and develop a high-performing sales team, fostering accountability, customer focus, and consistent execution
Manage service opportunities systematically through CRM and commercial tools, ensuring robust funnel discipline and forecast accuracy
Leverage installed-base data and analytics to identify renewal opportunities and potential for additional coverage
Utilize Excel and analytical tools to analyze sale

📌 Manager, Service Sales (Bengaluru)
🏢 Thermo Fisher Scientific
📍 Bengaluru