KEY RESPONSIBILITIES:
1. BUSINESS DEVELOPMENT
* Identify and develop new business opportunities (Corporate, Travel Agents,
OTA, Groups)
* Conduct sales calls, site visits, and client meetings
* Build and maintain a strong client database
2. REVENUE GENERATION
* Achieve monthly and annual sales targets
* Maximize room revenue, occupancy, and average rate (ARR)
* Promote hotel services, packages, and offers
3. CLIENT RELATIONSHIP MANAGEMENT
* Maintain strong relationships with existing clients
* Handle client queries, negotiations, and contracts
* Ensure high levels of customer satisfaction and repeat business
4. MARKET ANALYSIS
* Monitor market trends, competitor activities, and pricing strategies
* Provide inputs for sales strategy and business planning
* Identify potential market segments and opportunities
5. COORDINATION
* Coordinate with Front Office, Reservations,
and F&B; for bookings and events
* Ensure smooth execution of group bookings and corporate stays
* Work closely with revenue and operations teams
6. REPORTING & ADMINISTRATION
* Prepare sales reports, forecasts, and MIS
* Maintain records of sales activities and client interactions
* Update CRM systems and sales trackers
KEY SKILLS & COMPETENCIES:
* Strong sales and negotiation skills
* Excellent communication and networking abilities
* Result-oriented and target-driven mindset
* Positive knowledge of hotel sales and revenue concepts
QUALIFICATIONS:
* Graduate / MBA in Sales & Marketing preferred
* 3–6 years of experience in hotel sales
* Knowledge of local market and corporate segment preferred
📌 Sales Manager (Chennai)
🏢 IHG
📍 Chennai