Engineer, Professional Services (Bengaluru)

Engineer, Professional Services (Bengaluru)

06 Sep
|
Parallel Wireless
|
Bengaluru

06 Sep

Parallel Wireless

Bengaluru

Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.

Required skill sets -

Minimum 3 to 5 years of hands-on technical support or similar experience in the Radio Access Network of the mobile phone industry

Direct experience presenting and explaining detailed KPIs and metrics to Customers and internal company teams

Robust interpersonal skills with the ability to cultivate a motivated and cohesive team environment

Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule

Experience in RAN or RF Engineering a major plus

Experience in any one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies

Experience with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols

Unix/Linux systems knowledge

Kubernetes, AWS, server virtualization and cloud experience a plus





Knowledgeable in wireless operator methods and practices

Strong written and verbal communications skills

Ability to understand technical issues

A team player who works well with shared responsibilities

Ability to adapt quickly to changing environments and manage parallel time-critical tasks

Good understanding of 3GPP standards

Experience with Excel or other statistical analysis tools

Ability to multi-task in a fast-paced environment

Key Job Functions

Will be part of a 24x7 remote network monitoring team working on a rotating shift basis

Responsible for KPI and technical reporting for the Customer Support team

Collaborate with peer teams to identify their specific reporting requirements

Deliver daily, weekly and monthly reports to internal teams

Define and document methodologies and procedures for recurring reports

Implement automations to reduce the report generation effort and to increase accuracy i

📌 Engineer, Professional Services (Bengaluru)
🏢 Parallel Wireless
📍 Bengaluru

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