Job Description Role: International Customer Support Specialist
N Experience: 2-4 Years
N Shift: 24/7 work environment with rotating weekly time off. Must be able to work permanent night shifts or assigned rotational shifts.
N Education: Graduation Mandatory
N Location: Hyderabad
N Notice Period: Immediate / 30 Days
N Work Mode: Work From Office
N n Job Summary:
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- Experience Level: 2-4 years of relevant customer service or support experience, with a focus on U.S. clients N
- As a Customer Support Specialist at Zenwork Inc., you will be the frontline in delivering exceptional customer service to our U.S.-based clients. N
- Your role involves assisting customers with their inquiries, resolving issues, and ensuring a positive experience. N
- You'll handle multiple tasks, such as answering questions via Salesforce, chat, or email, and develop problem-solving skills to address customer needs efficiently. N
- With comprehensive training, you’ll gain the expertise to thrive in a agile work environment while consistently providing top-quality service. N




- This role also offers the opportunity to contribute to process improvements by suggesting new ideas. N
- You'll need to be adaptable, as the job requires working in various shifts, including night shifts. N
- If you’re eager to learn, motivated to help others, and ready to embrace a fast-paced work environment, this position is an excellent opportunity to advance your career. N

n n What You’llBring:
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- 2+ years of experience in customer support, preferred with U.S.-based clients. N
- Proficiency in MS Excel N
- Excellent written and verbal communication skills, with a focus on delivering clear and professional interactions. N
- Strong problem-solving abilities and a customer-centric mindset, ensuring high levels of customer satisfaction. N
- Ability to manage multiple tasks simultaneously and maintain a high level of attention to detail. N
- Familiarity with CRM systems and

📌 Customer Support Executive (Hyderabad)
🏢 Zenwork
📍 Hyderabad