06 Sep
|
KPMG Global Services
|
Gurugram
06 Sep
KPMG Global Services
Gurugram
Proposed designation Analyst•Role typeTeam driven•Reporting toAssistant Manager/Manager•Geo to be supported United States•Work timings2:00 PM to 10:30 PM
Responsibilities
KPMG Global Services (KGS) delivers smart working processes, rapidly scalable solutions and the right talent. The analyst will be responsible for managing aspects of the HR data, information and document management processing. The role holder will need positive communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.
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Update HR data and information in HR Databases and Systems suchas Peoplesoft
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Catalog and store data and information in document managementsystems such as OpenText
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Prepare reports using business tools
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Appropriate handling of stakeholder (internal and external), queriesand requests by email, in line with the agreed SLAs and Qualityframework
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Effective customer service and relationship management across arange of stakeholders
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Meet established quality and service level agreements
Operational administrative duties to include:
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Daily updates and revisions to employee data and information storedin HR administrative systems
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Maintain accurate employee records within HR administrativesystems, ensuring confidentiality and data integrity
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Indexing of documentation by adding key operational data for storagein document management systems
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Generate HR-related reports and provide data analysis as needed
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Maintain HR files and documentation, ensuring proper record-keeping and adherence to document retention policies
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Oversee the reporting mailbox and accurately complete reportingrequests within agreed SLA
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Communicate with stakeholders(internal and external) and onshoreteam members/leadership team, throughout all processes
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Ability to follow standard processes and identify and report anypotential issues, understanding when to escalate
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Ensure all requirements are adhered to through compliance with alla
📌 Analyst (Gurugram)
🏢 KPMG Global Services
📍 Gurugram