Full-time

Description

Make a meaningful impact behind the scenes. As a SNF Patient Account Coordinator, you will help connect quality patient care with the financial follow-through that keeps our facility strong. You will be a trusted partner to patients, families, and the Administrator—bringing organization, energy, and compassion to every interaction. If this sounds like you, we want you on our team

Schedule: Full time, Weekdays (M-F)

Responsibilities and Duties:
- Keep communication moving by reading, researching, and routing correspondence to the right people.
- Confirm eligibility and benefits by phone and through online portals for a variety of insurance plans and Medicare.
- Welcome new patients with accurate, timely admissions intake in our EHR software.
- Own the details by tracking, managing, and collecting co-pays and patient-responsibility amounts on time.
- Keep month-end on track by entering charges and preparing required documents by established deadlines.
- Turn information into action by efficiently collecting, organizing, and analyzing details.




- Be the friendly, professional voice of the facility while operating and managing the multi-line phone system.
- Complete weekly bank deposits accurately and on time.
- Help prospective patients and families feel at home by providing engaging facility tours.
- Create a welcoming first impression by greeting and assisting everyone with warmth and professionalism.
- Build strong, positive partnerships with co-workers and contribute to a collaborative team environment.
- Bring the AHC culture to life by being Friendly, Positive, and Focused on Excellence.
- Step up to support the team with other duties as assigned.

Competencies:

To succeed in this role, you bring curiosity, confidence, and a get-it-done attitude, along with the following competencies:
- Hands-on experience supporting the moving parts of an office, including accounts payable, accounts receivable, payroll, reporting, and more.
- Fluent in

📌 Patient Account Coordinator (Salem)
🏢 Advanced Health Care of Salem
📍 Salem