The Basis Capability Lead is responsible for overseeing SAP Basis operations, maintenance, continuous improvement initiatives, and project-related activities across the SAP environment. This role drives service delivery excellence, manages provider performance, coordinates resource planning and workload priorities, and ensures effective governance of system changes, updates, and implementations. The position also works closely with internal stakeholders, Main Capability Leads, and external service providers to maintain reliable, secure, and efficient SAP operations while identifying opportunities for process and performance improvement.

Key Responsibilities

Develop and implement processes to improve visibility, accountability, and delivery of action items.
Manage Basis workstreams across maintenance, operations, process and performance improvements, and projects.
Determine project resource allocations and hours based on project requirements.
Manage and balance workload requirements across resources.
Identify skillset requirements and make recommendations.




Work with providers on team capacity and prioritization.
Manage approvals and reviews for SAP system changes and implementations.
Coordinate review of updates and communicate major system updates to Main Capability Leads.
Make recommendations and proposals related to updates, patches, and improvements.
Establish regular cadences and sessions with providers to manage work, issues, improvements, and recurring activities.
Track and review provider status updates to ensure expectations are met.
Conduct weekly calls with Main Capability Leads for updates, concerns, guidance, and approvals.
Ensure provider performance aligns with agreed metrics and measurements.
Improve and establish performance metrics while ensuring adherence to existing measures.
Review and track SAP licenses as part of contract and operational oversight.
Review SAP accounts and ensure roles and deactivations are managed promptly.

Required Qualificat

📌 SAP Basis Architect (Bengaluru)
🏢 Stanley Black & Decker
📍 Bengaluru