Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Network Infrastructures, VNOC-Data

Positive to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

Responsible for design, deployment, monitoring, and optimization of enterprise WAN, LAN, and WLAN environments using SD-WAN (Juniper SSR/SRX) and Juniper Mist AI platform, ensuring high availability, performance, and user experience.

Roles & Responsibilities

SD-WAN (WAN Domain)

Design, deploy, and manage SD-WAN solutions across branch and data center environments

Configure application-aware routing, traffic steering, and failover policies

Monitor WAN edge health, tunnels, and application performance using telemetry and analytics

Troubleshoot WAN issues (latency, packet loss, brownouts, ISP issues) and ensure service continuity

Support integration with SASE platforms (Prisma, Zscaler,



Secure Edge)

Juniper MIST (AIOps & Campus)

Monitor and manage network using Juniper Mist dashboards, SLEs, and Marvis AI insights

Perform AI-driven proactive troubleshooting and root cause analysis (RCA)

Analyze anomalies (Wi-Fi, LAN, WAN) and resolve issues before user impact

Optimize user experience using SLE metrics (latency, throughput, roaming, client health)

Implement configuration changes, RF optimization, and performance tuning

Network Operations (VNOC/NOC)

Perform 24 7 monitoring, alert validation, and incident management

Execute proactive issue identification using trends and telemetry

Validate service restoration and maintain SLA/KPI compliance

Collaborate with L2/L3/OEM/ISP teams for escalations and permanent fixes

Maintain incident documentation, RCA, and continuous improvement initiatives

Implementation & Projects

Lead or support network deployment, upgrades, and

📌 Operations Engineer (Gurugram)
🏢 Accenture services
📍 Gurugram