TCS Hiring for AWS Infra Support Engineer
Experience Range: - 06 To 08 Years (Mandatory)
(Note: Candidates below 6 years of IT experience shall not be considered)
Job Locations : Bengaluru, Hyderabad
JOB DESCRIPTION
Role Overview:
We are seeking a skilled L1.5 Support Engineer with robust expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.
Key Responsibilities:
Monitor application and infrastructure alerts and respond within SLA.
Perform initial troubleshooting, issue triaging, and escalate when required.
Manage incidents, service requests, and change requests using Service Now/Jira.
Ensure system uptime, performance, and reliability.
Collaborate with L2/L3 teams and development teams for issue resolution.
Maintain documentation and knowledge base articles.
Support deployment activities and CI/CD pipelines.
Required Skills:
AWS Infrastructure : Experience with AWS services: EC2, EBS, ECS, EKS,



RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling. Basic knowledge of IAM roles and cloud security best practices. Familiarity with Code Pipeline and CI/CD workflows. Experience with Ansible Tower and Python scripting. Monitoring & Ticketing Tools: Hands-on experience with Datadog (Synthetic & RUM Monitoring). Working knowledge of Splunk ITSI and AWS Cloud Watch. Experience in Service Now (CRQ, Incident, MIM, CTASK, SCTASK) and Jira. Source Code Management: Experience with Git Hub for version control. Knowledge of Nexus Repository management. Application Runtime & Middleware: Experience with Apache Tomcat and Apache HTTP Server. Support for Java-based applications. Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache). Basic Python knowledge. Operating Systems: Hands-on experience with Linux (RHEL and Amazon Linux). Knowledge of shell scriptin

📌 Aws infra support engineer (Vasanthanagar)
🏢 Tata Consultancy Services
📍 Vasanthanagar