We're Hiring: Client Relations Specialist
We are looking for a Client Relations Specialist who can build strong client relationships, communicate professionally, and ensure a smooth experience from initial inquiry through ongoing service.
This role is ideal for someone with experience in client servicing, education counseling, admissions, immigration, legal services, consulting, or other client-facing roles.
Key Responsibilities
Serve as a primary point of contact for clients and respond to inquiries professionally. Understand client requirements and guide them through the appropriate next steps. Manage client onboarding, follow-ups, and ongoing communication. Coordinate with internal teams to ensure timely updates and smooth service delivery. Maintain accurate client information, follow-up records, and updates in the CRM. Track pending actions and proactively follow up with clients. Handle client concerns with professionalism, empathy, and a solution-oriented approach. Assist with documentation and ensure required information is collected accurately.



Build long-term relationships and maintain a positive client experience. Skills We're Looking For
Excellent verbal and written communication Strong client relationship and interpersonal skills CRM and lead/client tracking experience Strong follow-up and coordination skills Attention to detail and documentation Ability to multitask and manage multiple clients Skilled email and telephone etiquette Proficiency in Microsoft Office Problem-solving and ownership mindset Preferred Background
Candidates with experience in study abroad counselling, education consulting, admissions, immigration, legal services, customer success, or client relationship management will be preferred.
Location: Chennai
Work Mode: In-Office
Shift: Night Shift – aligned with U. S. Central Time (CST) business hours
Role: Client Relations Specialist
Experience: 2–5 years in client-facing/client relationship roles
Apply: Via Linked In
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