Role & responsibilities

1. Quality Assurance, Process Control & Product Compliance
- Ensure raw milk, ingredients, packaging materials, in-process, semi-finished and finished products comply with company specifications, SOPs and statutory standards.
- Monitor critical quality and process parameters across Plants and Chilling Centres, including CIP, SSOP, GMP, GHP and HACCP compliance.
- Investigate quality/process deviations, drive RCA and CAPA, and coordinate with Production, Engineering, Procurement and other teams for sustainable improvements.
- Drive continuous improvement in product quality, process capability, first-pass quality and reduction of non-conformances, rejections and complaints.

2. Food Safety, Regulatory & Audit Compliance
- Implement, sustain and improve FSMS requirements including ISO 22000/FSSC 22000/HACCP, and ensure compliance with FSSAI regulations and applicable food safety standards.
- Coordinate internal audits, MRMs, certification audits, customer audits and regulatory inspections; ensure timely closure of observations.
- Maintain statutory records,



laboratory documentation, product labelling compliance and recall readiness as per regulatory requirements.
- Promote solid food safety culture and ensure adherence to SOPs, GMP, GHP, SSOP and HACCP requirements across operations.

3. Laboratory, Supplier & Packaging Quality Management
- Ensure timely and accurate laboratory testing, validated test methods, compliance with testing protocols and effective microbiological/chemical trend monitoring.
- Maintain calibration of laboratory equipment and measuring instruments, and ensure availability of chemicals, glassware, reagents and consumables.
- Monitor quality of packaging materials and ingredients, conduct supplier evaluations/audits and ensure compliance with approved specifications.
- Address supplier and packaging quality issues through effective CAPA and preventive actions.

4. Customer Complaint, Traceability & Recall Management
- Inv

📌 Assistant Manager (India)
🏢 DODLA DAIRY
📍 India