Associate Specialist - Customer Support
QA Data Service, Quant
Job Description
A Quant Content Specialist empowers customers in the quantitative investment market to maximize the value they receive from our value-added content, analytics, and productive research tools by providing specialist expertise to identify new solutions, support complex customer service requests, and advise customers towards the best workflow experience. A Quant Content Specialist specifically combines equity and index market data content knowledge and usage with analytical research and moderate scripting skills to provide expert support to Quant Analysts and Data Scientists and ensure our internal database processes yield the most complete and accurate delivery of LSEG Refinitiv and external vendor Quant
datasets.
A Specialist - QA Data Service, Quant, supports daily client data queries involving corporate actions, market pricing, and capital events including merger and acquisition activity.



A Specialist also manages the sophisticated historical company mapping that enables alignment and seamless access across internal and external datasets. Customer engagement often results in data quality projects, and a Quant Content Specialist manages these enhancement projects to completion. Communication and interaction with the QA Product Specialist team, Quant as well as back-end Operations, Development & Product Management teams is critical.
Key responsibilities include:
Respond to client inquiries in a timely, accurate manner by researching, explaining, and correcting (where necessary) content via internal created editors.
Research daily corporate events and changes to listings on the major exchanges for internal dissemination and guidance to several content teams, portfolio warehouse and operations.
Maintain and monitor daily checks on QA Direct to ensure they are complete, running as scheduled and produce viable output.
Collaborate with the development team on new content ingestion and upgrades to

📌 Associate Specialist (Bengaluru)
🏢 LSEG
📍 Bengaluru