Job Description
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WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE
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FabConnect is hiring a Customer Support Executive for a full-time opportunity at World Trade Centre, Rajajinagar, Bangalore .
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We are looking for a customer-focused professional with strong communication skills and hands-on experience in customer support, tele-calling, grievance handling, and customer relationship management .
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Location: World Trade Centre, Rajajinagar, Bangalore
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Experience: 1 Year
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Salary: ₹25,000 – ₹28,000 per month
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Department: Marketing / Customer Support
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⏰ Employment Type: Full time
Key Responsibilities /n
✔ Handle customer queries through phone, email, WhatsApp, and other channels
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✔ Manage inbound and outbound customer calls
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✔ Follow up on service requests, complaints, and issue resolution
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✔ Handle customer grievances professionally and ensure timely closure
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✔ Coordinate with internal teams to resolve customer concerns
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✔ Maintain accurate records of customer interactions and support tickets
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✔ Track recurring customer concerns and prepare daily/weekly reports
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✔ Maintain high customer satisfaction and service quality standards
Key Skills Required /n
✅ Excellent verbal and written communication skills
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✅ Inbound & Outbound Tele-calling
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✅ Customer Query Handling
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✅ Complaint & Grievance Resolution
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✅ Customer Relationship Management
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✅ Strong interpersonal and problem-solving skills
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✅ Basic MS Excel, Word, and CRM knowledge
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✅ Ability to work in a fast-paced, target-driven environment
Preferred Industry Experience /n
Candidates from E-commerce, Retail, FMCG, Consumer Products, Service Industry, BPO, or Contact Centre backgrounds will be preferred.
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Interested candidates can share their updated resume at:
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[email protected]
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Contact: +91 99450 34759
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Hiring #CustomerSupportExecutive #CustomerServiceJobs #TelecallingJobs #CustomerExperience #BangaloreJobs #WTCBangalore #Raj
📌 Customer Support Executive (Bengaluru)
🏢 FabConnect HR
📍 Bengaluru