We are looking for a "Service Now Delivery leader " for our global IT services provider Location: Pune/ Bangalore/ Chennai/Hyderabad20+ years of managing Service Now projects Experience in Service Now (ITSM, ITAM, CSM, ITOM, IRM, CMDB)Key Responsibilities Lead and manage large-scale Service Now delivery programs across multiple clients Own end-to-end project lifecycle – from solution design to implementation and support Ensure alignment with ITIL best practices and enterprise standards Oversee program governance, risk management, and stakeholder communication Collaborate with cross-functional teams including architecture, consulting,



and operations Provide strategic direction on Service Now platform capabilities and roadmap Mentor and lead high-performing delivery teams Required Skills & Experience20+ years of experience in IT services delivery, with robust exposure to Service Now Proven experience leading large-scale Service Now implementations Deep understanding of: Incident Management Problem Management Change Management Service Request Management Configuration Management Hands-on experience in designing / customizing Service Now modules Strong knowledge of project delivery lifecycle and methodologies (Agile / Waterfall)Experience working with cloud technologies and Saa S environments Excellent stakeholder management and communication skills Strong analytical and consultative mindset

📌 Servicenow Delivery Leader (Guntur)
🏢 Syncarp
📍 Guntur