1. This role involves providing support to the Non-Resident (NR) channel across
all branches within the Zone.
2. The candidate will be responsible for assisting with product training,
client onboarding, and offering continuous support to clients, branches, and
various channels related to the NR portfolio.

RESPONSIBILITIES

1. Achieve NR business objectives across the Zone by collaborating with
Cluster/Segment Leaders to drive growth and acquisition.
2. Acquire NTB customers through referrals, alliances, networks, and branch
partnerships, while guiding branch staff in end-to-end onboarding.
3. Support Segment RMs in NR acquisition and ETB portfolio management,
generating forex income via FCNR forwards and cross-selling, and sharing
insights on rates and products.
4. Maintain client relationships through mailers/calls, conduct training for
staff and leaders to enhance product knowledge, and monitor key quality
parameters like funding and account activation to improve portfolio
performance.

QUALIFICATIONS

Education Qualification: Graduate/ Post Graduate/ MBA

Min Exp: 5 years

Max Exp: 6 years

📌 Relationship Manager| Gurugram
🏢 CSB Bank
📍 Gurugram