About Posha
Posha is building the world's most advanced automated cooking robot — a mechatronic consumer appliance that combines precision hardware engineering with AI to cook real meals, hands-free. We're a fast-moving startup scaling from early adopters to mass market, which means every team member owns a lot and moves fast. If you like building things from scratch and want to be at the center of a hardware + software product that's genuinely changing how people cook, this is your role.

Role Overview
We're looking for a sharp, eager Operations Associate to get hands-on experience across Posha's global supply chain, logistics, and after-sales operations. You'll be based in Bengaluru but will work across time zones — coordinating with teams and vendors in the US, China, and India.

What You'll Own
Global Logistics
Own end-to-end shipment logistics across China, India, and the US which includes dispatch, tracking, claims, customs docs.
Source and compare carrier rates per shipment type.
Troubleshoot delays and compliance issues quick.




Coordinate outbound shipments for press and internal use.

Field Repairs & After-Sales
Own repair and replacement ops end-to-end by figuring out right part, right technician, right customer, right time.
Track every device in the filed: customers, technicians, transit, refurb, warehouse. Log returns through RMA, close loop with R&D; and CX.

Vendor & Fulfillment Ops
Manage 3PL day-to-day which involves overlooking order punching, tracking, inventory, kitting accuracy.
Forecast and procure spares and accessories by interacting with suppliers directly. This would involve quote, negotiate, order, verify on arrival to ensure no stock-outs.
Initiate and verify payments to vendors, 3PLs, and technicians by maintaining clean records & on-time.

Freelance Technician Network (US)
Source, pitch, onboard, and manage freelance field technicians across the US by being the primary point of contact
Build the repair network in the US by having overlap in

📌 Operations Associate (Bengaluru)
🏢 POSHA
📍 Bengaluru