Assistant Manager- Customer Operations (Mumbai)

Assistant Manager- Customer Operations (Mumbai)

06 Sep
|
Vontier
|
Mumbai

06 Sep

Vontier

Mumbai

Responsibilities (List all)
· Support and drive actions post initiation on solutions from design / requirement analysis through delivery, picking up ownership after initial discussion and scoping.
· Support cross functional teams and work with engineering teams to define clear solutions and development of solutions, working across product groups and geographies.
· Define transparent product and solutions specifications and drive gap analysis / estimating of work content.
· Provide hands on project management
· Actively manage project plans and deliverables as well as the 9 knowledge areas of Project Management (PMI)
· Prepare communication plans and related project status reports and presentations internal and to Customer.
· Effectively apply internal development process known as Agile Project management (APM) and enforce defined project standards.
· Develop Functional Specifications and Change Notices.
· Day to Day management of program team personnel and communication with key stakeholders
· Primary technical contact for project related issues




· Oversee the entire project life cycle and manage cross-functional team from project initiation to production implementation.
· Provide value-added services through a consultative, value-added approach.
· Develop and manage program schedule ensuring on time delivery of agreed to milestones and deliverables.
Required Skills / Qualifications / Certifications / Tech Stack (List all)
Essential
· Bachelor’s degree in engineering, or equivalent experience managing technical projects.
· Experience in product development with extensive cross functional exposure preferred.
· Fluent in English.
· Distributed & multi-cultural team management experience.
· Ability to manage multiple complex projects.
Preferable
· Same Industry experience.
· Flexible for traveling.
WHO IS GILBARCO VEEDER-ROOT
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of

📌 Assistant Manager- Customer Operations (Mumbai)
🏢 Vontier
📍 Mumbai

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