Designation: Unit Lead
Location: Delhi NCR
Employment Type: Full-Time | Work From Office | 6 Days/Week
Experience: 2-5 Years
Salary Budget: INR20,000 - 30,000 per month
Joining: Immediate
Department: Operations
Reporting To: City Head/ Operations Head

About To UniLiv
UniLiv is looking for an experienced and highly accountable Unit Lead to take complete ownership of the day-to-day operations, resident experience, team performance, and overall service delivery of an assigned co-living property.
The Unit Lead will be responsible for ensuring that the property operates smoothly, residents receive a premium hospitality experience, operational issues are resolved within defined timelines, and all teams work together effectively.
The ideal candidate should be a robust people manager, an excellent communicator, and someone who can independently manage a property while maintaining high standards of service, discipline, hygiene, safety, and resident satisfaction.

Key Responsibilities
1. Unit Operations
Take complete ownership of day-to-day operations of the assigned property/unit.




Ensure smooth functioning of Front Office, Housekeeping, Maintenance, Security, F&B;, and other operational functions.
Monitor property readiness, cleanliness, hygiene, safety, and overall service standards.
Ensure all operational SOPs are followed consistently.
Conduct regular property inspections and identify areas requiring improvement.
Ensure the property remains guest-ready and resident-ready at all times.
2. Resident Experience & Relationship Management
Take ownership of the overall resident experience throughout the resident lifecycle.
Build strong relationships with residents through regular interactions and engagement.
Act as the escalation point for critical resident complaints and concerns.
Ensure resident requests and complaints are resolved within defined TATs.
Conduct regular resident feedback sessions and proactively address recurring concerns.
Maintain high standards of hospitality,

📌 Unit Lead (New Delhi)
🏢 Uniliv
📍 New Delhi