Join the team leading the next evolution of virtual care.
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Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.
Job Description
Summary of Position
The Tier 2 Cyber Security Operations Analyst is responsible for performing advanced analysis of security incidents, conducting in-depth investigations, and implementing mitigation strategies to protect organizational IT infrastructure. This role serves as an escalation point for Tier 1 analysts, requiring strong technical expertise, analytical skills, and the ability to handle complex cyber threats in a rapid-paced SOC environment.

Key Responsibilities:
1. Incident Analysis and Response:
Investigate escalated security incidents from Tier 1, including malware infections, advanced persistent threats (APTs), phishing campaigns,



and unauthorized access attempts.
Perform root cause analysis to identify the source, scope, and impact of incidents.
Implement containment, eradication, and recovery measures, such as isolating compromised systems or applying security patches.
2. Threat Hunting and Proactive Monitoring:
Conduct proactive threat hunting using SIEM tools and endpoint detection and response (EDR/XDR) platforms.
Analyze Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) to identify potential threats.
Correlate logs and alerts to detect patterns of malicious activity.
3. Security Tool Optimization:
Configure and fine-tune security tools, including SIEM and SOAR platform.
Develop and update SIEM rules, dashboards, and alerts to improve detection accuracy.
4. Documentation and Reporting:
Document incident details, including timelines, findings, and remediation steps, in ticketing systems.
Prepare detailed inci

📌 Tier 2 Cybersecurity Operations Analyst (India)
🏢 Teladoc Health
📍 India