Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence.
About the Role
The Principal Outcome Manager owns business outcomes for our clients — not just projects. This is a senior consulting role that combines deep technology fluency, strong business judgment and disciplined delivery leadership.
It is not a traditional project manager role. The Outcome Manager agrees with the client up-front on what success looks like in measurable terms, leads the team that delivers it, tracks the outcome continuously, and stands behind the realized result.
In one line: agree the outcome, deliver the outcome, and make sure both the client and Tezo win.
Key Responsibilities
1. Discovery and outcome definition
- Run discovery workshops with client business and technology leaders to uncover the real problem.
- Translate the client's ambition into 2– 4 measurable KPIs with clear baselines and targets.
- Document and sign off the outcome, the measurement method and the review cadence with the client.
2. Shaping the engagement
- Partner with sales and pricing to structure a fair, outcome-linked commercial that protects margin and gives the client real upside.
- Identify risks early and decide — with leadership — whether to pursue, reshape or decline the deal.
- Co-own the Statement of Work, ensuring every outcome term is unambiguous and measurable.
3. Execution and delivery
- Build the right cross-functional pod (architects, engineering leads, data scientists, analysts) and set the operating cadence.
- Drive day-to-day delivery through the leads. You do not write code, but you always know whether the work is on track to the outcome — and intervene early when it is not.
- Manage scope, risks, dependencies and change with discipline.
4. Outcome tracking and realization
- Stand up a straightforward outcome dash
📌 Principal Outcome Manager (Hyderabad)
🏢 Tezo
📍 Hyderabad
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