06 Sep
|
Shivam Autozone (India
|
Mumbai
06 Sep
Shivam Autozone (India
Mumbai
Company Description Shivam Autozone (India) Pvt. Ltd. is a premier Maruti Suzuki authorized dealership network serving Mumbai, Thane, and Palghar with over 30 outlets and a robust legacy of more than 200,000 satisfied families. Since 2011, the company has built a comprehensive automotive ecosystem covering car sales across Arena and NEXA, certified pre-owned vehicles, commercial vehicles, service, insurance, finance, accessories, and driving school. Shivam Autozone is known for its customer-first approach, combining technology, transparency, and personalized service to deliver a seamless car-buying and ownership experience. With advanced service centers, genuine parts, and award-winning innovation, the dealership supports a wide range of vehicles including EV, Hybrid, S-CNG, and commercial models. The company continues to grow as one of Mumbai’s most trusted and awarded Maruti Suzuki dealerships, helping customers drive home with confidence and satisfaction.
Role Description The Tele Caller role at Shivam Autozone (India) Pvt. Ltd. is a full-time, on-site position based in Mumbai.
The Tele Caller will handle inbound and outbound calls to prospective and existing customers, provide information on vehicles, services, finance, and insurance options, and schedule showroom visits or service appointments. Responsibilities include maintaining call logs and customer records, following up on leads generated from campaigns and digital channels, and updating the CRM system with accurate details. The role also involves addressing customer queries, coordinating with sales and service teams, and sharing relevant offers to support conversions and customer retention. Tele Callers are expected to meet call and conversion targets while maintaining a professional, courteous, and customer-focused communication style.
Qualifications
Candidates should possess strong communication and interpersonal skills, including clear telephone etiquette, active listening, and the ability to build rap
📌 Tele Caller (Mumbai)
🏢 Shivam Autozone (India
📍 Mumbai