06 Sep
|
Sukoon Health
|
Bengaluru
06 Sep
Sukoon Health
Bengaluru
Job Description
Hiring: Client Service / Contact Centre Executive | Bangalore
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nSukoon Health is looking for a professional, empathetic, and client-focused Client Service / Contact Centre Executive to join our Bangalore team.
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nKey Responsibilities:
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- Coordinate with clients, families, doctors, front desk, and internal teams.n
- Manage appointments, follow-ups, rescheduling, and client queries.n
- Handle urgent and sensitive client interactions with empathy and professionalism.n
- Maintain accurate client records, appointment updates, and basic reports.n
- Ensure a seamless, premium client experience across every touchpoint.n
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nRequirements:
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- Excellent communication and interpersonal skills.n
- Proficiency in English, Hindi, and Kannada.n
- Basic knowledge of Microsoft Excel.n
- Robust coordination, follow-up, and problem-solving skills.n
- Prior experience in customer service, healthcare, hospitality, front office, or client coordination is preferred.n
- Comfortable working in rotational shifts and a 6-day working schedule.n
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nLocation: Bangalore
nDepartment: Customer Success / Contact Centre
nWorking Hours: 8-hour shifts
nWeekly Off: Rotational
nIncentives: Performance-based
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nIf you are passionate about delivering empathetic and high-quality client experiences, we would love to hear from you.
nInterested candidates can apply or share their profiles with us.
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📌 Contact Centre Executive (Bengaluru)
🏢 Sukoon Health
📍 Bengaluru