About Us:
We're a B2 B Saa S HRTech company building an AI-powered talent platform that helps businesses hire, manage, and grow their people. From OKRs and performance reviews to employee engagement, career development, and AI-powered hiring, we brings key people processes together on one platform.
What we're looking for:
2 years of relevant experience in Customer Success preferably with a B2 B Saa S/product company Exposure to US and/or Middle East markets is preferred Strong communication, relationship-building, and stakeholder management skills Ability to understand customer needs and translate them into product solutions Strong ownership and problem-solving mindset What you'll do:
Own and manage relationships with a portfolio of Global B2 B customers Drive customer onboarding,



product adoption, engagement, and retention Understand customer goals and ensure successful product implementation Conduct regular customer check-ins, business reviews, and product discussions Identify opportunities for upsell, cross-sell, and expansion Monitor customer health, usage, and satisfaction metrics Work closely with Sales, Product, and Support teams to resolve customer issues Act as the voice of the customer and share feedback with internal teams Drive renewals and ensure a solid overall customer experience Location: HSR Layout
Timing: 10am-7pm

📌 Customer success specialist (Bengaluru)
🏢 Super Humans
📍 Bengaluru