Role Description The Front Office Executive / Receptionist at Le Méridien Casablanca Marriott is a full-time,This role is responsible for welcoming guests, managing check-in and check-out processes, and ensuring a smooth and skilled front desk experience. Daily tasks include handling reservations, answering phone and email inquiries, coordinating with housekeeping and other departments, and maintaining accurate guest records in hotel systems. The position also involves managing lobby presentation, assisting guests with information about services and local attractions, addressing complaints or special requests, and following all safety, security, and brand standards.
Qualifications
Strong customer service orientation with a professional, courteous, and guest-focused approach.




Excellent verbal and written communication skills in English; additional local or foreign languages are an advantage.
Proficiency in basic computer applications and hotel management or reservation systems.
Ability to handle multiple tasks simultaneously, prioritize effectively, and remain calm under pressure.
Well-groomed, punctual, and able to represent the hotel brand standards at all times.
Previous experience in front office, reception, or hospitality roles is preferred.
High school diploma or equivalent required; hospitality or hotel management certification or degree is a plus.
Flexibility to work shifts, weekends, and holidays as required by hotel operations.

📌 Front Office Executive (India)
🏢 Le Méridien Casablanca Marriott
📍 India