Designation: Community Manager – Engagements & Audits
Location: Delhi NCR
Employment Type: Full-Time | On-ground at Properties + Office
Experience: 5-8 Years
Salary Budget: INR40,000 - 45,000 per month
Department: Customer Experience / Community

About the Role
UniLiv is looking for an energetic, ownership-driven Community Manager – Engagements & Audits to lead the resident experience across our Delhi NCR properties.
This is a 360° role covering community engagement and events, end-to-end customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision.
The ideal candidate should be equally comfortable hosting events, conducting hospitality-standard property audits, resolving escalations, monitoring the support team, and analysing resident feedback.
Hospitality-Grade Audits – Key Requirement
A robust hospitality background is essential for this role. The candidate must have hands-on experience conducting property and service-quality audits covering housekeeping, hygiene, F&B;, rooms, common areas, grooming, and resident touchpoints.





Key Responsibilities
1. Community Engagement & Events
• Plan, organize, and execute community events end-to-end, including concept, budgeting, vendors, logistics, promotion, hosting, and post-event review.
• Build a vibrant resident community through activities, festivals, workshops, and social initiatives.
• Drive resident participation, retention, and referrals.
• Maintain a monthly events calendar across Delhi NCR properties.
• Capture photos, videos, and resident stories for marketing and brand building.
2. Property & Service Audits
• Conduct regular property and service-quality audits across housekeeping, hygiene, maintenance, F&B;, common areas, rooms, reception, security, staff behaviour, and resident touchpoints.
• Ensure SOPs, checklists, grooming, and hospitality service standards are followed.
• Prepare structured audit reports with observations, ratings, risk areas, action owners, and clo

📌 Community Manager (New Delhi)
🏢 Uniliv
📍 New Delhi