Job Description ob Description: Customer Support Executive – Teleperformance
n Position: Customer Support Executive
n Company: Teleperformance
n Location: Mohali
n Employment Type: Full time
n About the Role
nTeleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
n Key Responsibilities
n
- n
- Handle inbound and outbound, chats, or emails.n
- Resolve customer queries and provide accurate information.n
- Maintain a high level of professionalism and customer satisfaction.n
- Document interactions and update records in the system.n
- Meet performance metrics such as quality, productivity, and turnaround time.n
n Eligibility Criteria
n
- n
- Excellent communication skills in English.n
- Basic computer knowledge is required.n
- Willingness to work in rotational shifts.n
n
📌 Customer Specialist (Nagar)
🏢 TP
📍 Nagar