06 Sep
|
CodeVyasa
|
Gurugram
06 Sep
CodeVyasa
Gurugram
Job Description
Job Description
nWe are seeking a skilled NOC engineer - DevOps ,Gurgaon having 1+ yrs of experience.
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nAbout Us
nCodeVyasa is a mid-sized product engineering company that works with top-tier product and solutions organizations such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are a team of 550+ engineers, driving innovation across Product & Data Engineering, focusing on Agentic AI, RPA, Full Stack, and GenAI-based solutions.
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nKey Responsibilities
n- Monitor infrastructure, applications, services, dashboards, and alerts.
n- Perform first-level analysis and triage of infrastructure and application incidents.
n- Validate alerts and distinguish actionable incidents from false positives.
n- Troubleshoot common L1 issues using documented SOPs and runbooks.
n- Perform basic DevOps operational activities and health checks.
n- Initiate incident/bridge calls for critical or high-priority incidents.
n- Identify the probable impacted component and engage the appropriate support team.
n- Page and escalate incidents to DevOps, application,
infrastructure, cloud, or network teams.
n- Track incidents through acknowledgment, escalation, handover, and resolution.
n- Maintain accurate incident timelines, shift logs, and handover notes.
n- Follow defined escalation matrices and ensure SLA-based escalation.
n- Perform shift handovers with explicit visibility of open incidents and pending actions.
n- Assist with routine operational tasks that can be executed through approved SOPs.
n- Identify recurring alerts/issues and highlight them for problem management and automation.
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nNice to Have
n- Basic understanding of Linux and Windows environments.
n- Understanding of cloud infrastructure and services, preferably AWS/Azure/GCP.
n- Familiarity with monitoring and observability tools.
n- Basic knowledge of networking, DNS, HTTP/HTTPS, APIs, load balancers, and troubleshooting.
n- Basic understanding of DevOps concepts, CI/CD, containers
📌 NOC Engineer- DevOps (Gurugram)
🏢 CodeVyasa
📍 Gurugram