Job DescriptionPosition Title: Associate - Student Support Operations
nBusiness Unit: WP International
nExperience: 1+ yrs
nLocation: Marol, Mumbai
nShift Timing: 12:30 PM to 9:30 PM (Mon to Sat)
nAbout the Role
nWe are seeking a Associate - Student Support Operations/Program Coordinator to support the smooth execution and management of programs across multiple stakeholders. The ideal candidate will have strong analytical abilities, excellent communication skills, and a proactive approach to problem-solving. This role requires close collaboration with internal teams, learners, and external partners to ensure seamless program operations and learner experience.
nKey Responsibilities
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- Assist in end-to-end program execution, including scheduling, tracking, and reporting.n
- Coordinate with internal teams, faculty, and external partners to ensure timely delivery of program milestones.n
- Manage learner onboarding, communication,



and engagement throughout the program lifecycle.n
- Collect, analyze, and interpret program-related data to identify trends, gaps, and opportunities for improvement.n
- Act as a primary point of contact for learners and stakeholders, addressing queries promptly.n

nRequirements
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- Bachelor's degreen
- 1–2 years of experience in program coordination, operations, or a similar rolen
- Strong analytical skills with proficiency in MS Excel, and basic data interpretation.n
- Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders.n
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.n
- Ability to work in a quick-paced environment with minimal supervision.n

📌 Associate - Student Support Operations | BU: WP International (Raigarh)
🏢 upGrad International
📍 Raigarh