We like to lead from the front. So, we’re looking for a Duty Manager who sets
their own high standards across everything from cleanliness to productivity.
You’ll champion our ‘one team’ approach to make sure you and your team deal
effectively and efficiently with all guest complaints, queries and suggestions

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:
• Leading the way – managing guest experiences, team performance and hotel
operations
• Prioritising workload and ensuring your team deliver authentic, memorable
experiences
• Developing your team’s skills to drive results that positively impact on hotel
performance
• Having authentic conversations with guests to resolve issues, queries or
concerns
• Being first point of contact for any critical emergency situations

What We need from you:

● Minimum Diploma or equivalent, some college preferred
● 2 years’ front desk/guest service leader experience
● Must be fluent in spoken and written English
● Other languages may be preferred
● Basic mathematics skills




● Excellent communication, problem solving, reasoning and motivational skills
● Long periods of standing in the front desk areas and occasional lifting of
heavy items
● Working knowledge of hotel property management systems like Opera beneficial
● Willingness to work evenings and weekends

What you can expect from us:

We give our people everything they need to succeed. From a market-competitive salary
that rewards all your hard work to a wide range of benefits designed to help you
live your best work life – including a full uniform, impressive room discounts
and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate
difference and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants and
employees without regard to race, color, religion, sex, sexual orientation,
gender identity, nat

📌 Duty Managar | voco™ Amritsar
🏢 IHG
📍 Amritsar