Head of Operations
Location: Mumbai, India (Preferable)
Reporting to: CEO
Direct Reports: Finance Associate, HR & Admin Associate

1. Role Overview & Strategic Mandate
The Head of Operations (Finance, Legal, and HR) serves as the executive "risk shield" and operational anchor of the organization. The core objective of this role is to clean up, tighten, and standardize all internal financial, legal, and operational systems.

2. Key Responsibilities
A. Financial Governance, Audits & CA/CS Liaison
CA & CS Interface: Act as the single primary bridge between the organization and external Chartered Accountants (CA) and Company Secretaries (CS).
Ensure timely statutory filings, annual returns, and audit completions.
Periodic Audits: Establish and execute a structured calendar of periodic internal compliance and financial audits to identify risks, plug operational leakages, and enforce budget discipline.
CSR & Grant Reporting: Oversee high-precision financial reporting and Utilization Certificates (UCs) for corporate CSR partners.
Team Leadership: Direct and mentor,



the Finance associate.
B. FCRA Readiness, Legal & Statutory Compliance
FCRA Application Roadmap: Lead the end-to-end strategy and execution to make the organization 100% compliant and fully prepared for the FCRA application.
Standardize financial books, historical filings, governance structures, and internal fund-flow tracking.
Regulatory Adherence: Ensure strict adherence to all local, state, and central government rules and regulations governing NGOs/Section 8/Trust entities (Income Tax,12A/80G, GST, PT, PF, ESIC, and CSR laws).
Outsourced Compliance Oversight: Manage, evaluate, and hold accountable all third-party compliance agencies, legal retainers, and outsourced regulatory vendors.
Contracting & MoU Tightening: Review, standardize, and maintain tight control over all donor agreements, vendor contracts, employment agreements, and partner MoUs to protect organizational interests.
C. Board Governance
Board C

📌 Head of Operations (Mumbai)
🏢 The Convergence Foundation
📍 Mumbai