The Apps Sup Sr Tech Specialist is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities:
The Apps Support Senior Tech Specialist is responsible for providing expertise through comprehensive knowledge of multiple areas within technology to achieve technology objectives and provide strategic direction to directly impact the business through strategic decisions for apps support.
Solves the highest impact, highest profile problems with significant impact through in-depth evaluation of complex business processes, system processes and industry standards.
Develops apps support methodologies and standards for application analysis and testing.
Consults with end users to identify system specifications and incorporates into overall system design.
Responsible for resource management and allocation of work; acts as advisor or coach to current or lower level analysts.
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Finds ways to assess and improve the design of the existing programs, optimize performance and improve resiliency
Liaises with Quality Assurance Testers to ensure that product functionality meets expectat
📌 Application Support (Pune)
🏢 Citi
📍 Pune