Role Overview: We are looking for a highly driven Key Accounts Manager - E Commerce

(Accounts- Blinkit, Amazon, Myntra, Flipkart )

Operations to support and streamline day-to day operations across multiple quick-commerce channels. The fundamental requirement for the role is solid Excel skills, along with attention to detail, and the ability to coordinate cross-functionally to ensure seamless process flow.

Key Responsibilities:

1. Reporting & Data Management
- Maintain and update daily/weekly performance reports - sales, sell-through, marketing etc
- Track sales, inventory, and order metrics across channels
- Support data-driven decision-making through accurate reporting

2. Cross-functional Coordination
- Liaise with merchandising, operations, PSC & marketing teams
- Ensure alignment across teams for smooth operations

3. Returns & Vendor Management
- Track returns (RTV & RTO)



and coordinate resolution with channel partners
- Ensure timely closure of discrepancies and claims
- Maintain vendor communication for operational efficiency

4. Order Fulfillment & Logistics Coordination
- Ensure timely PO processing
- Work closely with Ops and logistics teams to ensure timely dispatch & track delivery
- Resolve operational issues related to delays, returns, and cancellations

5. Marketplace Operations
- Manage product listings across multiple quick commerce channels
- Ensure in sync with the catalog team for accurate cataloging, pricing, and product information updates
- Coordinate with internal teams for new product introductions and updates
- Support execution of marketing activations, promotions, offers, and new product initiatives

📌 Key Account Manager (Panchkula)
🏢 FABINDIA
📍 Panchkula