06 Sep
|
CodeVyasa
|
Gurugram
06 Sep
CodeVyasa
Gurugram
Job Description
Job Description We are seeking a skilled NOC engineer - DevOps ,Gurgaon having 1+ yrs of experience. About Us CodeVyasa is a mid-sized product engineering company that works with top-tier product and solutions organizations such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are a team of 550+ engineers, driving innovation across Product & Data Engineering, focusing on Agentic AI, RPA, Full Stack, and GenAI-based solutions. Key Responsibilities - Monitor infrastructure, applications, services, dashboards, and alerts. - Perform first-level analysis and triage of infrastructure and application incidents. - Validate alerts and distinguish actionable incidents from false positives. - Troubleshoot common L1 issues using documented SOPs and runbooks. - Perform basic DevOps operational activities and health checks. - Initiate incident/bridge calls for critical or high-priority incidents. - Identify the probable impacted component and engage the appropriate support team. - Page and escalate incidents to DevOps, application, infrastructure, cloud, or network teams.
- Track incidents through acknowledgment, escalation, handover, and resolution. - Maintain accurate incident timelines, shift logs, and handover notes. - Follow defined escalation matrices and ensure SLA-based escalation. - Perform shift handovers with transparent visibility of open incidents and pending actions. - Assist with routine operational tasks that can be executed through approved SOPs. - Identify recurring alerts/issues and highlight them for problem management and automation. Nice to Have - Basic understanding of Linux and Windows environments. - Understanding of cloud infrastructure and services, preferably AWS/Azure/GCP. - Familiarity with monitoring and observability tools. - Basic knowledge of networking, DNS, HTTP/HTTPS, APIs, load balancers, and troubleshooting. - Basic understanding of DevOps concepts, CI/CD, containers, and Kubernetes. - Familiarity with incident/ticket managem
📌 NOC Engineer- DevOps (Gurugram)
🏢 CodeVyasa
📍 Gurugram