Why IIDE?
At IIDE, we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education, we offer competitive salaries and numerous opportunities for career development. Join us to be part of a energetic team focused on shaping the future of digital marketing education and making a significant difference in students' lives.

About the Role
As the Associate - Program Coordinator for the Online Program at IIDE, you will play a crucial role in delivering an exceptional experience to students. This includes managing virtual classrooms, coordinating with trainers and students, ensuring proper utilization of the Learning Management System (LMS), and overseeing various administrative and operational tasks. You will also analyze and improve student satisfaction and loyalty through CSAT and NPS monitoring.

What You'll Do
Classroom Setup and Management
Coordinate and set up online and hybrid classrooms to ensure seamless sessions.




Manage trainer schedules using Google calendars to optimize availability and coordination.
LMS and Reporting
Oversee the Learning Management System (LMS) to ensure its effective utilization by trainers and students.
Generate, analyze, and present reports on course progress and other key metrics to management.
Student Orientation and Coordination
Conduct virtual orientation sessions to familiarize students with the program, LMS, and support tools.
Serve as the primary point of contact for students, resolving queries via CRM, calls, emails, and WhatsApp.

Industry Engagement
Coordinate with industry professionals for guest sessions, enhancing the learning experience.
Act as a support liaison for trainers, addressing any program-related concerns.
Course Monitoring
Track and ensure course progress aligns with predefined schedules and quality benchmarks.
Communicate updates about schedules, deadlines, and program details effectively to trai

📌 Associate - Program Coordinator (India)
🏢 iide
📍 India