Company Description Growth World Classes is a school-focused coaching institute dedicated to providing quality education to students from CBSE (Class 5–10) and UP Board (Class 7–10). The institute emphasizes concept-based learning, regular tests, and ongoing assessments to build a robust academic foundation. Students receive personalized attention, structured doubt-solving sessions, and support designed to prepare them for a successful future. Growth World Classes offers both online and offline learning options, making education accessible and flexible for diverse learner needs. The institute is committed to helping students become confident, future-ready individuals through consistent guidance and support.
Role Description The Tele Counsellor is responsible for engaging with prospective and existing students and their families via phone to provide information about courses, admission procedures, and class schedules. This on-site role, based in Varanasi, involves handling inbound and outbound calls, addressing inquiries,



and guiding students toward suitable programs offered by Growth World Classes. The Tele Counsellor maintains call records, follows up on leads, and supports admission targets by explaining academic offerings and value-added services. Daily tasks include coordinating with faculty and administration for updated information, sharing feedback from students and parents, and ensuring a professional, empathetic, and student-centric counselling experience.
Qualifications

Candidates should possess strong communication and interpersonal skills, including clear telephonic communication, active listening, and the ability to explain academic programs in simple, understandable terms.
Candidates should possess basic computer and data management skills, such as using call logs, maintaining spreadsheets or CRM tools, and handling online inquiry forms.
Candidates should possess customer service and counselling skills, including empathy, patience, problem-solving abi

📌 Tele Counsellor (Lucknow)
🏢 Growth World Classes
📍 Lucknow