Management Level
I
Business Division: DSD I&O;
Business Function / Department: GSD
Job Title: Service Desk Trainee
Reporting to (Job Title): IT Service Desk Shift Lead
Date: 1st July 2026
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 8000 employees, it supports 37 million people in 120 countries.
EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.
Capitalising on India’s robust reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.
EQ’s vision is to be the leading global share registrar,



offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
Key responsibilities and success measures.
Be part of the trainee group and attend all the classroom training session without fail.
Document all the learning knowledge shared through training.
Attend the assessments and make sure they clear the assessments with 80% scores.
Complete the Versant test with 65% scores.
Be ready to learn and scale to pick on the job KT in a short span.
After the Training is completed, must be confident and ready to pick production support tasks.
Core Duties/Responsibilities
Support users globe regions through calls, emails and tickets for IT issues and requests.
Working in 24/7 shift.
Working c

📌 Service Desk Trainee (Chennai)
🏢 Equiniti
📍 Chennai