JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property
departments and customer to ensure consistent, high level service throughout the
pre-event, event and post-event phases of property events. This position
primarily handles complex events. Ensures a seamless turnover from sales to
service back to sales. Recognizes opportunities to maximize revenue by
up-selling and offering enhancements to create outstanding events. Supports and
acts on behalf of the Director of Event Management or Director of Event Planning
and Operations in his/her absence. Serves as the event planner’s primary contact
(following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management or
related qualified area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management, Hospitality, Business Administration, or related major; no work
experience required.

CORE WORK ACTIVITIES

Executing Event Operations





• Solve problems and/or suggest alternatives to previous arrangements if
necessary.

• Leads pre-event and post-event meetings for assigned groups.

• Identifies operational challenges associated with his/her group and works with
the property staff and customer to solve these challenges and/or develop
alternative solutions.

• Manages customer budgets to maximize revenue and meet customer needs.

• Oversees his/her customer experiences from file turnover through the post
event phase until turnover back to sales.

• Conducts pre- and post-event meetings as required to review/communicate group
needs and feedback.

• Manages group room blocks and meeting space for assigned groups.

• Adheres to all standards, policies, and procedures.

• Celebrates successes and publicly recognizes the contributions of team
members.

Executing the Sales and Marketing Strategy

• Up-sells products and services throughout the event pr

📌 Director of Events (Cavelossim)
🏢 Marriott
📍 Cavelossim