Delivery Excellence Manager (Kolkata)

Delivery Excellence Manager (Kolkata)

06 Sep
|
Capgemini
|
Kolkata

06 Sep

Capgemini

Kolkata

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE

Lead Lean, Kaizen, Six Sigma, Automation and Transformation initiatives across Finance & Accounting processes (P2P, O2C, R2R).
Drive process diagnostics, value stream mapping, process improvement and operational excellence programs.
Execute high-impact transformation projects delivering measurable business and financial outcomes.
Identify and implement automation opportunities using RPA, GenAI, Agentic AI, OCR/IDP, workflow and process mining tools.
Collaborate with Operations, Digital, Transition and Client Leadership teams to improve efficiency, controls and performance.
Establish KPI governance, dashboards and performance management frameworks.
Lead client workshops,



governance reviews, Gemba walks and executive presentations.
Coach and mentor Green Belts and Black Belts, ensuring successful delivery of improvement initiatives.

YOUR PROFILE

13+ years of experience, including 8-10 years in Continuous Improvement, Delivery Excellence, Business or Digital Transformation.
Robust Finance & Accounting domain expertise across Procure-to-Pay (P2P), Order-to-Cash (O2C) and Record-to-Report (R2R).
Experience in BPO, Shared Services, Global Business Services or Finance Transformation environments.
Hands-on experience in Lean Six Sigma, process improvement, quality, risk and control frameworks.
Strong capability in process diagnostics using data, process maps, SLAs, KPIs and stakeholder insights.
Exposure to ERP and F&A; technology platforms, process mining, workflow and automation tools.
Proficiency in Power BI, Tableau, Advanced Excel, SQL, Python or similar analy

📌 Delivery Excellence Manager (Kolkata)
🏢 Capgemini
📍 Kolkata

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