Roles and Responsibilities

A/R & Billing:

· Specialty Bordereaux process

o Requires detail knowledge/interpretation of complex Specialty contracts

o Requires interactions with Account Managers, File Managers and others in Executive team to clarify billing points

o Requires significant knowledge of internal systems to appropriately extract required information

o Requires solid Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.)

o Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution)

o Strong communication skills (written & oral)

· MedInsights/GBCare Process

o Prepare working file to include open invoices and UAC (2x per month) and share with MI/GBCare team

o Work/Meet with MI/GBCare team to identify and drive resolution of invoicing numbering issues, refunds, and cash application

o Researching Flexi to identify offsetting invoices

o Using matching tool to identify match UAC to late invoices





o Requires significant knowledge of internal systems to appropriately extract required information

o Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.)

o Requires strong process improvement mindset to further automation

o Requires strong knowledge of Managed Care processes

o Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution)

o Strong communication skills (written & oral)

Cash Application/Investigation/Collections:

· Unapplied Cash (identifying and resolving items not matched by existing Service Center team).

o Items as triaged as more complex (overfunding, funds belonging to other AJG entities, etc.)

o Invoice reconciliation (invoice/remittance discrepancies)

· Collections assistance with CSM and client interaction

· Requires significant knowledge of internal systems to appropriately extract required information

· Requires strong Excel

📌 Knowledge Lead Specialist –C (Pune)
🏢 Skywings Advisors
📍 Pune